Support
We're happy to help.
Have a question, found a bug, or want to suggest a feature? Email us and we'll get back to you — usually within one to two business days.
Email support
Frequently asked questions
How does relisting work in PoshRelist?
PoshRelist syncs your closet from your public Poshmark handle — that part needs no login at all. The Relist Tracker then hands you one listing at a time, starting with the one that has been sitting the longest. Tap SKIP to leave it alone, or RELIST to give it a fresh start. Each listing shows a RELIST PRICE section first: step the price up or down, or tap one of three chips — Keep current, or one of two suggested markups built from the percentage you set once as New Relist Price (that percentage, and one and a half times it) — and then PoshRelist publishes the fresh listing to your closet for you.
Nothing is ever relisted on your behalf. Opening the app, the tracker or a listing queues nothing — a relist begins only when you tap RELIST, one listing at a time, at whatever pace you choose.
Tap any listing to open Listing Detail: its photos, its full details and a Save Photos button. Once you've signed in to Poshmark you can edit the listing there too — its title, description, prices or photos — and PoshRelist saves the changes to Poshmark when you tap Save changes.
What's on the dashboard?
Four cards, in an order you can change. Three are on to start: Up Next + Preferences — the next listings waiting to be relisted, over your Relist After, new price and relist mode; Daily Goal + Habit — today's goal, your week and your streaks; and Relist Stats — eligible, relisted, sold and skipped, each opening its list. The fourth, Ready to Relist Value — what your eligible listings are listed for, added up — is off at first, because your relisting plan shows it right after your first sync; Widgets switches it on.
The "?" beside a card's title explains that card, and the "?" next to the settings gear walks you through the whole dashboard. To show, hide or reorder the cards, open the settings gear, then Widgets.
When does a listing count as "stale"?
That's the Relist After setting, in Relisting Settings. It is 60 days by default: any available listing that hasn't been listed or relisted in that many days becomes eligible, and the tracker works through eligible listings oldest first. After your first closet sync, PoshRelist proposes a plan worked out from your closet — Relist After, the relist mode and a daily goal — which you can change anytime.
Anything you skip drops out of the queue, and a listing with a relist already in progress is left out until it finishes. How low Relist After can go depends on the relist mode: with Create New, as low as 3 days. Replace Original and Publish Copy are Poshmark's own copy features, which it offers only on listings more than 60 days old — and a copy made sooner isn't eligible for its "Just In" feed — so those two modes need a Relist After of at least 61 days; Relisting Settings shows a notice with a one-tap fix when it's lower. Whatever you choose, Poshmark prohibits excessive removal and reposting of the same items.
Relisting Settings holds Relist After, the suggested new price (New Relist Price) and your relist mode. Your daily goal lives in Relist Goals: tap Adjust Goal on the dashboard's Daily Goal + Habit card. You can change any of them whenever you like.
What happens to my original listing?
You decide, with the relist mode in Relisting Settings:
- Create New (the default) — PoshRelist backs the listing up on your device, publishes a brand-new, independent listing with the same photos and details, confirms it is live, and only then deletes the original.
- Replace Original — Poshmark publishes its own copy, moves your likes over to it, and takes the original down for you. Comments and offer history don't carry over.
- Publish Copy — the copy goes live and your original stays up. Afterwards PoshRelist can offer to delete the original as a separate, confirmed step.
A Create New backup stays on your device until 30 days after the relist completes, and while a relist is still pending you can export its backup from Pending Relists. Listings with a video need Replace Original or Publish Copy — the fresh-listing route transfers photos only.
Why do I need to sign in to Poshmark, and what does PoshRelist store?
Syncing your closet reads public listing information, so it needs no login. Publishing does, and so does editing a listing. For those you sign in to your own Poshmark account on Poshmark's own login page, shown inside the app.
PoshRelist never asks for, collects or stores your Poshmark password. It uses the session you signed in with — the way a browser would — and only when you tap RELIST or edit one of your listings. Your closet data stays on your device; there is no PoshRelist server holding your listings. See our Privacy Policy for the details.
What's free, and what does PoshRelist Pro add?
Free includes 10 successful relists per calendar month, with the same guided workflow, price controls, relist modes and progress tracking as Pro. PoshRelist Pro removes that monthly cap: unlimited relists, every month.
In the United States Pro is $14.99 per month or $149 per year, and new subscribers who are eligible get a one-week free introductory trial. Your own local price, and any offer you qualify for, are always shown in the app before you subscribe. Subscriptions are billed by Apple through your Apple Account and renew automatically until you cancel. Have an offer code? Tap Have a Promo Code? on the PoshRelist Pro page to redeem it with Apple.
What counts as one of my free relists?
Only a relist PoshRelist has confirmed as published on Poshmark. Attempts that fail, and attempts you cancel, don't count. Deleting an original after a relist that already finished doesn't count a second time.
The allowance resets at the start of each calendar month and unused relists don't roll over. The tracker shows how many you have left, and the date they reset, before you start.
How do I restore a purchase, or cancel my subscription?
Restore is at the bottom of the PoshRelist Pro page — open the dashboard settings gear, then PoshRelist Pro (the FREE badge under your profile opens the same page). It re-checks your Apple Account for an active subscription and unlocks Pro on the device you're signed in to.
Cancelling happens with Apple, not with us: open the iOS Settings app, tap your name, then Subscriptions, select PoshRelist and cancel. Deleting the app does not cancel a subscription.
A relist didn't finish, or my closet looks out of date. What should I do?
PoshRelist confirms every change by reading it back from Poshmark, so an interrupted relist is held rather than silently repeated. Open Pending Relists from the tracker to resume it — PoshRelist checks with Poshmark first and picks up where it stopped — or to cancel it, which discards an unpublished copy and leaves an already-published one alone. A relist that was published stays published even if the tidy-up afterwards couldn't finish.
Your closet refreshes itself: every time you open the app fresh, and again after it has been in the background for a while. If the numbers look out of date, close the app completely and open it again. If the closet isn't yours at all, check the handle you entered — it is case-sensitive and has to match Poshmark exactly.
Still stuck? Email support@poshrelist.app and tell us what you saw, and we'll help you sort it out.
Is PoshRelist affiliated with Poshmark?
No. PoshRelist is an independent app made by Solid Foundation Software and is not affiliated with, endorsed by, or sponsored by Poshmark. Poshmark is a trademark of Poshmark, Inc. A Poshmark account is required to publish relists.
How do I delete my data?
Everything PoshRelist knows about your closet lives on your iPhone — we run no server that holds it. Reset Closet, in the app's Settings, clears the imported closet and starts you over. Signing out of Poshmark in the app ends that session. Deleting the app removes the listings, settings and backups it stored on the device.
Two things deliberately outlive that: the count of free relists you have used this month, so the monthly allowance can't be reset by reinstalling; and anything you took out of the app yourself — an exported backup, or photos you saved to your camera roll — which stay where you put them until you delete them.